We encourage you to read carefully through our terms and conditions before proceeding with your order.
This document outlines the terms and conditions governing your purchase/joinery service (the goods) from Bercot Joinery.
By choosing to order any of our goods/services, you are agreeing to abide by the following terms and conditions.
Confirmation of your order in writing,via email or payment of deposit signifies your acceptance of the terms and conditions.
1.Quotations
1.1 All quotes provided by Bercot Joinery are valid for 14 days from the date issued. After 14 days the quote will no longer be valid and subject to a revision.
Acceptance of the quote is required within this period.
1.3Bercot Joinery may be required to revise a quote which will be discussed with the client beforehand.
2. Price and Payment
2.1Price agreement. The agreed price of ‘goods’ will be specified in the written quotation or estimate from Bercot Joinery.
2.2Non-installation supply of ‘goods’. A 50% non-refundable deposit of the total estimate of materials and labour is required prior to commencement of the initial work. The deposit initiates the scheduling in of work to be commenced.
A date for collection/delivery of ‘goods’ will be finalised in writing to the client.
Upon completion, the outstanding balance of 50% must be paid on collection or delivery. The ‘goods’ will not be released until final payment has been received.
2.3Installation sales. Dates will be mutually agreed and confirmed in writing.
A non-refundable 50% deposit is required prior to commencement of the scheduled work.
The outstanding 50% will be invoiced upon completion of the manufacturing of the ‘goods’ and prior to the agreed dates of all installations.
Upon completion of installation of the ‘goods’ a third and final invoice will be sent for the outstanding labour charged for installation of the ‘goods’ for (X) days of the installation period.
All labour costs will be discussed with the client prior to invoicing.
2.4Late payments. We reserve, understand, and have the right to claim interest on overdue payments.
3. Cancellations
3.1Cancelations by clients after the deposit has been taken and work of ‘goods’ has commenced will incur charges.
3.2 Cancellations must be communicated in writing to Bercot Joinery. The client will be invoiced for all work commenced at this point and will reflect work completed and material costs.
4. Reverse VAT for Commercial End-User
4.1It is the responsibility of Commercial End-Users to declare their status to ensure VAT is charged normally.
4.2Written confirmation of status is required.
4.2Unless otherwise stated, customers are assumed to be End-Users for VAT purposes with VAT being charged at the appropriate rate.
5. Liability and Delays
5.1Bercot Joinery will not be held responsible for delays or failure in supply-only sales or installation caused by circumstances beyond our reasonable control.
5.2 Goods are considered accepted by the client either upon delivery/collection or successful installation of work.
5.3 Bercot Joinery retains ownership of all manufactured, supplied and installed goods until the full balance is paid by the client. If payment is not received, Bercot Joinery reserve the right to reclaim goods still legally owned by them.
5.4Bercot Joinery will provide maintenance advice to clients for all manufactured ‘goods’. Maintenance of ‘goods’ are then considered the client’s responsibility and Bercot Joinery will not be held responsible for regular maintenance of ‘goods’ or any defects caused by improper use or maintenance.
5.5 It is the client’s responsibility to disclose any ‘defects’ in the ‘goods within a timely manner to Bercot Joinery. It will then beat the discretion of Bercot Joinery to determine if the defects are a fault of manufacture/labour/installation and will subsequently endeavour to assess any damages and provide replacements where deemed necessary.